Cash App $15M security settlement deadline is here. What you need to know to file a claim.

Cash App users have less than 24 hours to file a claim to get some cash from a $15 million settlement.

If their Cash App account was a part of a December 2021 data and security breach, users of the mobile payment service have until Monday, Nov. 18, by 11 p.m. PT (or Tuesday before 2 a.m. ET) to file a claim.

In a class-action lawsuit obtained by USA TODAY, the plaintiffs sued Cash App Investing and Block Inc. for the companies' "failure to exercise reasonable care in securing and safeguarding consumer information." 

The lawsuit came after the December 2021 data breach that resulted “in the unauthorized public release of the personally identifiable information of 8.2 million current and former Cash App Investing customers.” 

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In addition, a former employee gained access to Cash App users’ personal information during their employment and downloaded the data without the users’ knowledge, the lawsuit said.  

In the settlement, the mobile payment service was ordered to pay out $15 million in damages.  

If users had unauthorized, fraudulent withdrawals or transfers of funds from their Cash App account between Aug. 23, 2018, and before Aug. 20, 2024, they are eligible to submit a claim for up to $2,500, the Cash App website said.  

Here is what you need to know about the Cash App settlement.  

Do I qualify to file a claim? 

If any users had unauthorized, fraudulent withdrawals or transfers of funds from their Cash App account between Aug. 23, 2018, and before Aug. 20, 2024, they are eligible to submit a claim for up to $2,500, the Cash App website said.    

Users who qualify must not have already been reimbursed by Block Inc., Cash App Investing, or a third party, the mobile payment service said.  

What types of claims can Cash App users file?  

According to Cash App, a user can submit a claim for the following:  

  • Out-of-pocket losses: Users can submit a claim that shows their Cash App account was involved in the data breach. If a user is eligible for reimbursement after submitting the required documentation to the company, they could receive up to $2,500.  
  • Lost time: Cash App users who submit a claim may be eligible for reimbursement for lost time. Users can submit a claim for up to three hours at a rate of $25 an hour for time spent regarding the unauthorized users and data breach.  
  • Transaction losses: If a user experienced a monetary loss and has not been reimbursed, they will be able to submit a claim.  

When is the Cash App security settlement deadline?

On Nov. 7, the United States District Court Northern District of California granted a few deadline changes regarding this settlement, according to the court records. However, the deadline to file a claim will remain on Monday Nov. 18.  

What if I have more than one Cash App account?

Users should submit only one claim form. But if you have multiple Cash App accounts for which you want to submit a claim, the mobile payment service recommends that users list all of their Cashtags ($cashtag) and information about their claims on a single claim form, Cash App said.  

A Cashtag is an identifier that is used so that Cash App users can send money to each other. This is located in the profile section of your account that is underneath the user name.

How can I submit a claim?  

To file a claim, Cash App users can submit a completed claim form by Nov. 18 at https://cashappsecuritysettlement.com/submit-claim.  

Ahjané Forbes is a reporter on the National Trending Team at USA TODAY. Ahjané covers breaking news, car recalls, crime, food recalls, health, lottery, and public policy stories. Email her at [email protected]. Follow her on Instagram, Threads and X (Twitter) @forbesfineest.