LG has recalled about 500,000 of its electric ranges after reports of more than 28 fires and multiple pet deaths, according to an announcement on the Consumer Product Safety Commission’s website.

The recall was issued Thursday, Feb. 6, according to the Consumer Product Safety Commission or CPSC. The agency has received at least 86 reports involving the ranges being unintentionally activated via the front-mounted knobs. 

“These LG ranges have been involved in more than 28 fires,” the announcement read. “At least five fires caused extensive property damage totaling over $340,000. At least eight minor injuries have been reported, including burns, and there have been reports of three fires involving pet deaths.”

The products were manufactured in Mexico and Korea, and LG Electronics USA Inc. of Englewood Cliffs, New Jersey, imported them. The ranges sold from 2015 to January 2025 for between $1,400 and $2,650. 

According to the announcement, stores such as Best Buy, Costco, The Home Depot, Lowe’s and other appliance stores nationwide sold the ranges, as well as LG.com. 

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According to the recall announcement, the Slide-In and Freestanding Electric Ranges have front-mounted knobs that people and pets can accidentally activate, potentially starting fires.

Senior Vice President of LG Electronics USA John I. Taylor said in a statement to USA TODAY Friday morning that this recall differs from other CPSC recalls because "the affected products have a proven safety feature built in."

"In cooperation with the CPSC, LG will provide a more prominent label that reminds consumers to use the exclusive Control Lock/Lock Out function," he said in the statement. "When activated, this innovative function, available only on LG ranges, locks the cooktop heating elements from being turned on even when the knob is turned."

He added that other safety features include a “burner on” indicator light, an alert beep that goes off when the knob is turned and a “hot surface” light.

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Which models have been recalled?

Recalled models include:

• LDE4411ST 
• LDE4413ST
• LDE4413BD
• LSE4611ST
• LSE4611BD
• LSE4613ST
• LSE4613BD
• LSEL6337D 
• LSEL6337F
• LSEL6331F
• LSEL6333F
• LSEL6333D
• LSEL6335D
• LSEL6335F
• LTE4815BM
• LTE4815BD
• LTE4815ST
• LRE4215ST
• LTEL7337F

The model number is located on the ranges inside the oven door or storage drawer located on the bottom of the oven, according to the announcement.

A full list of model and serial numbers can be found at www/tinyurl.com/LGRecall.

"For 10 of the 11 models listed in the CPSC press release, only those units manufactured through 2023, as indicated by serial number, are affected," Taylor of LG Electronics USA said. "All units of model LDE4413 are affected."

What should I do if I have one of the recalled models?

Consumers can contact LG for a free warning label and placement instructions, the announcement read. 

The label is a reminder for customers to use the Lock Out/Control Lock function on the range control panel, which will disable activation of the heating elements when they are not using the range. 

LG provided a video for customers to learn how to use the feature at www.vimeo.com/1037322282.

Customers who have these products can contact LG at (800) 399-3265 between 9:00 a.m. to 6:00 p.m. eastern time Monday through Friday, or email [email protected]. 

They can also visit https://www.lgecares.com/rangerecall and enter their information to request a free warning sticker, instructions on where to place the sticker and how to use the control lock or lock cut feature.

“Consumers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving home or going to bed, and not to leave objects on the range when the range is not in use,” the announcement read.

Saleen Martin is a reporter on USA TODAY's NOW team. She is from Norfolk, Virginia – the 757. Email her at [email protected].