Cash in on Cash App's $15M security settlement: How to file a claim before the deadline
Time is running out for Cash App users to cash in on a $15 million settlement.
According to a class-action lawsuit obtained by USA TODAY, plaintiffs sued Cash App Investing and Block Inc. for the companies' "failure to exercise reasonable care in securing and safeguarding consumer information."
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How did the Cash App security breach happen?
The lawsuit said the data breach in December 2021 resulted “in the unauthorized public release of the personally identifiable information of 8.2 million current and former Cash App Investing customers.”
A former employee gained access to the mobile payment service users’ personal information during their employment and downloaded the data without the users’ knowledge, the lawsuit said.
When is the Cash App security settlement deadline?
On Nov. 7, the United States District Court Northern District of California granted a few deadline changes regarding this settlement, according to the court records. However, the deadline to file a claim will remain on Monday Nov. 18.
Do I qualify to file a claim?
If any users had unauthorized or fraudulent withdrawals or transfers of funds from their Cash App account between Aug. 23, 2018, and before Aug. 20, 2024, they are eligible to submit a claim for up to $2,500, the Cash App website said.
Users who qualify must not have already been reimbursed by Block Inc., Cash App Investing, or a third party, the mobile payment service said.
What types of claims can Cash App users file?
According to Cash App, a user can submit a claim for the following:
- Out-of-pocket losses: Users can submit a claim that shows their Cash App account was involved in the data breach. If a user is eligible for reimbursement after submitting the required documentation to the company, they could receive up to $2,500.
- Lost time: Cash App users who submit a claim may be eligible for reimbursement for lost time. Users can submit a claim for up to three hours at a rate of $25 an hour for time spent regarding the unauthorized users and data breach.
- Transaction losses: If a user experienced a monetary loss and has not been reimbursed, they will be able to submit a claim.
What if I have more than one Cash App account?
Users should submit only one claim form. But if you have multiple Cash App accounts for which you want to submit a claim, the mobile payment service recommends that users list all of their Cash tag ($cashtag) and information about their claims on a single claim form, Cash App said.
How can I submit a claim?
To file a claim, Cash App users can submit a completed claim form by Nov. 18. You can submit the form at https://cashappsecuritysettlement.com/submit-claim.
Ahjané Forbes is a reporter on the National Trending Team at USA TODAY. Ahjané covers breaking news, car recalls, crime, food recalls, health, lottery, and public policy stories. Email her at [email protected]. Follow her on Instagram, Threads and X (Twitter) @forbesfineest.